The ImageThink Team
Every member of the ImageThink team undertakes our ongoing, proprietary training—so you benefit from our consistent and high-caliber approach, and the improved business results it brings.
Heather WillemsPrincipal and Co-Founder
Nora HertingPrincipal and Co-Founder
Maria DelgadoFinance Manager
Maricia DuPlessisManager of Operations
Catherine HuangAccount Manager
Christopher SaundersAccount Manager
Christine HerroAssistant Account Manager
Kelsey O’ConnellOffice Manager
Yao XiaoDirector of Creative Services
James LakeSenior Graphic Recorder
Greta HayesGraphic Recorder
Aaron MayperGraphic Recorder
Ona RygelisGraphic Recorder
Derrick DentGraphic Recorder
Lilly LamGraphic Recorder
Heather WillemsPrincipal and Co-FounderHeather is a principal and co-founder of ImageThink. Having helped some of the world’s most influential companies reinvent the way they work, Heather believes in the power of creativity to fuel connection and change. It’s this philosophy that enriches the business and relationships she helps build—and has seen Heather as a graphic recorder featured on the Today Show, in The New York Times and in galleries across the U.S. A former business strategy facilitator with a background in art and education, Heather holds a master’s degree in fine art and photography from Ohio State University. She lives with her husband Liam, and dog Zaso in Brooklyn, New York, where she’s also a board member for the Brooklyn branch of the global network, Entrepreneurs’ Organization.
Nora HertingPrincipal and Co-FounderNora is a principal and co-founder of ImageThink. An award-winning graphic recording artist whose work hangs in the office of Google’s CEO, Nora is passionate about expanding people’s definition of creativity—and their potential to be creative every day. It’s also what makes Nora respected for exceeding the expectations of some of the world’s biggest brands as a visual strategist, in-demand speaker and successful entrepreneur. A former visiting professor at Denison University, Nora has taught courses in art and visual problem-solving, exhibited her photography—and served as an artist-in- residence at numerous institutions. When not wielding markers, you’ll find Nora behind her camera and dreaming up new visions for ImageThink.
Maria DelgadoFinance ManagerMaria Delgado brings her depth of experience in finance, logistical planning, and creative savvy to the ImageThink team. She has a diverse background, including a B.A. in Cinematography/Photography and an M.A. in Medieval Manuscripts, and she’s passionate about film noir and a wide variety of music genres. Before joining the ImageThink team, Maria worked in the interior design industry in New York and had the opportunity to live in Switzerland for over two years. She lives with her husband and two great kids in Florida.
Maricia DuPlessisManager of OperationsThe ImageThink team relies on Maricia’s energy, creativity and logistical prowess to ensure our team is delivering our best work to our clients. She works hard to maintain the existing systems and operations and continues to seek innovative ways to maintain our status as the preeminent graphic recording firm in New York and beyond. A native of Cape Town, South Africa, she studied law there before spending time working abroad in Ireland. In her spare time, she loves knitting, making body butter, and baking.
Catherine HuangAccount Manager
Christopher SaundersAccount ManagerChristopher brings a background in client services and logistics to ImageThink. He works closely with clients to integrate ImageThink's expertise in graphics in order to amplify their vision. Before joining the ImageThink team, Christopher worked in the contemporary art field in New York City coordinating artists and materials for client sessions. Christopher is busy as a painter in his Brooklyn art studio, and his work has been exhibited both nationally and internationally.
Christine HerroAssistant Account ManagerPassion for customer service and business savvy means Christine is supporting our clients to deliver the best results. She has a BA in Business Administration from Kennesaw State University, and moved to NYC from Atlanta, Georgia. In addition to supporting client needs as a part of the ImageThink team, she works closely with a preventative drinking and driving non-profit, and loves traveling, spending time with her family and friends, and being outside.
Kelsey O’ConnellOffice ManagerKelsey brings her excellence in writing and creativity to the ImageThink team to ensure the office is running smoothly every day. She received her degree in Professional Writing and Rhetoric from Elon University and studied publishing at the Columbia Publishing course. While not writing and keeping the office in check, she reads and spends time with her cat.
Yao XiaoDirector of Creative ServicesCreative and visual problem-solving is Yao’s top talent. Which makes her the perfect fit for ImageThink’s Director of Creative Services. As a part of the ImageThink team, Yao helps organizations see the visual story in their data—and creates presentations that bring this to life. Yao’s experience spans social psychology, writing and poetry, as well as a degree in illustration from the School of Visual Arts. Something that makes her happy? Her cat, Happy.
James LakeSenior Graphic RecorderJames’ long-standing experience in illustration, design, and performance makes for a beautiful blend that enriches his graphic recording. Head of ImageThink's San Francisco west coast office, James is a big fan of silent films and mixed martial arts.
Greta HayesGraphic RecorderAdept with visuals and performance of all kinds, Greta shines when she’s thinking quickly and creatively on her feet as an ImageThink graphic recording artist. Her background spans art, architecture, and music—and her architectural illustrations earned her two grant-funded stays in Europe to travel and draw. Greta received her bachelor’s degree in Architecture from Princeton University, and is a lifelong artist and musician, playing the cello since the age of four and performing in the U.S., U.K., and France. She lives with her violinist sister Audrey in Brooklyn, New York.
Aaron MayperGraphic RecorderFor Aaron, a lifelong love of graphic novels, drawing and creativity led him to the world of being a graphic recorder, where he helps turn abstract content into concrete visuals. A California native, Aaron has studied drawing and etching at Sarah Lawrence College in New York—and in Florence, Italy. He now calls Brooklyn home.
Ona RygelisGraphic RecorderFor Ona, fine art was the catalyst for her career as a graphic recorder. Ona graduated with a bachelor’s degree in fine art and environmental studies from Bucknell University, and when she’s not working with ImageThink clients, painting, bike riding, skateboarding, yoga and piano are Ona’s go-to passions.
Derrick DentGraphic RecorderArt is in Derrick’s DNA. As well as being a graphic recording artist for ImageThink, Derrick is a successful freelance editorial illustrator and comic artist based in Brooklyn. He attended and taught at the Memphis College of Art as a drawing and sequential narrative instructor, and is a prolific location sketcher in New York City, his second home. Cycling and coffee are Derrick’s other great loves.
"The recording was amazing. It was a huge hit and
plenty of folks were taking photos of the
completed board after. It met my expectations and
Marketing Events Specialist,Google
Long Island, NY
Los Angeles, CA
New Brunswick, NJ
New York, NY
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In just eight years, ImageThink has grown from a sketch on the back of a napkin, to a multimillion-dollar business with a team of 15.
Inspired by power of drawing to spark creativity, strengthen focus and facilitate problem-solving, in 2009 graphic recording artists and entrepreneurs Nora Herting and Heather Willems founded ImageThink—transforming how organizations meet their goals and thrive through graphic recording, visual facilitation and ‘ImageThinking’ of all kinds.
Top clients, latest challenges.
Today we’re a globally renowned consulting firm based in New York and San Francisco—but you’ll find our graphic recorders working internationally with some of the world’s most influential companies, on up-to-the-minute challenges, topics and trends. Think: Thousands of sessions across 15 countries for 30 percent of Fortune 50 brands that include the likes of SXSW, FedEx, Google, TEDx, Unicef, Politico, Johnson & Johnson and many others.
Our impact on businesses—and our co-founders’ own entrepreneurial journey—have been featured in The Wall Street Journal, Forbes, INC, Entrepreneur and on the Today Show. Draw Your Big Idea, a book written by Nora and Heather, is an Amazon best-seller in creativity and psychology.